Seán McMahon
- Total activity 18
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 6
Activity overview
Latest activity by Seán McMahon-
Seán McMahon created an article,
⚙️ Maintenance Manual for the Adare50 Coffee Machine
Introduction Thank you for selecting the Adare50 Coffee Machine. To maintain peak performance and prolong its lifespan, routine care and upkeep are crucial. Follow these maintenance steps to keep y...
-
Seán McMahon created an article,
⚙️ Maintenance Manual for the Adare25 Coffee Machine
Introduction Thank you for choosing the Adare25 Coffee Machine. To ensure the best coffee experience and extend the lifespan of your machine, regular maintenance is essential. Follow these guidelin...
-
Seán McMahon created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
-
Seán McMahon created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
-
Seán McMahon created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
-
Seán McMahon created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
-
Seán McMahon created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
-
Seán McMahon created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
-
Seán McMahon created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
-
Seán McMahon created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...